1. Processing Time
Orders are typically processed within 5 business days after payment confirmation. Processing times may vary during peak seasons.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 2-3 days
- Express Shipping: 1-2 days
- International Shipping: 5-7 days
3. Shipping Fees
Shipping costs vary based on location, order weight, and shipping method selected. Fees are calculated at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
5. Delayed or Lost Shipments
If your package is delayed or lost, please contact the shipping provider first. If unresolved, reach out to us.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, notify us within 5 days of delivery. We will arrange a replacement or refund.